Reference

topanwin Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, or connect DANA and QRIS for account activity.

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How Our Privacy Policy Applies

topanwin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers information you provide during account creation, including contact details used for phone verification before account access. It also covers sign-in records, device and browser signals, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

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We use these records to confirm that the right account is being accessed, match a payment status, investigate an unclear cashier event and respond to a policy request. We do not treat a game choice such as Live Casino, Dreams of Macau, Valorant or Bingo as
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a reason to collect unrelated personal details. Where local law permits, we retain records only for operational, security or legal needs, then remove or reduce them when they are no longer needed. Access to account services depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Beside Your Account

A clear support request helps us locate the right account record without asking you to resend unrelated details.

DATA CONTROL

Six Privacy Checks We Keep Clear

Privacy controls work best when each account step has a clear purpose. We connect identity, device and payment records only where they help provide account access, protect the cashier path or answer…

Account collection

We collect the contact and verification details needed when you open an account. A clear phone verification step helps us connect the person requesting access with the correct account record.

Payment references

DANA, OVO, GoPay and QRIS activity can create payment references, amounts and status records. We use those references to reconcile an account event, not to request your wallet PIN.

Browser cookies

Cookies can remember a sign-in state, language choice or security event on your mobile or desktop browser. You can manage cookie settings in the browser, though some account functions may then need to be repeated.

Account security

We use sign-in signals, phone verification and device information to identify unusual access. Never send us your password or wallet PIN; support can work from a reference and account contact.

Retention period

We keep personal records while they serve account security, payment reconciliation, support handling or a legal requirement. When that purpose ends, we delete, anonymise or restrict the record where appropriate.

Change requests

You can ask us to access, correct or remove eligible data through the support route. Include your account contact and the specific record so we can verify and process the request.

Privacy Policy Answers for Your Account

These Privacy Policy answers focus on the questions you may have before opening an account from Indonesia. We explain the data connected with access, wallet records, cookies and support requests in plain terms, so you know which details to provide and where to ask for a change.

The topanwin Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps connect an access request with the correct account and helps us investigate unusual sign-ins. It is an account security step before access, and it does not require you to share a password.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay references linked to your account, including status and timing details used to match a payment event or answer a receipt question.

We may record browser, device and sign-in signals when you use a phone or desktop. These details help protect account access and identify unusual activity; they are handled for security and service purposes.

Send a policy request through the account support route with your account contact and the data area involved. We may verify ownership before providing, correcting or restricting eligible personal information.

We retain records while needed for account security, payment reconciliation, support handling or a legal requirement. After that purpose ends, we delete, anonymise or restrict them where appropriate and where local law permits.

You can request removal of eligible personal data through support. Some records may need to remain for security, payment reconciliation or legal reasons, and access depends on local law.

topanwin Privacy Policy for Your Account

Privacy Help Beside Your Account

Six Privacy Checks We Keep Clear

Account collection

Payment references

Browser cookies

Account security

Retention period

Change requests

Privacy Policy Answers for Your Account

01 What does the topanwin Privacy Policy cover?

02 Why does topanwin request phone verification?

03 Does the Privacy Policy cover QRIS and wallet records?

04 What device data does topanwin collect?

05 How can I request a copy or correction of my data?

06 How long does topanwin keep personal data?

07 Can I ask for my data to be removed?

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